13 July 2022 – Our Contact Centre is currently experiencing high call volumes.
The Contact Centre volumes status will be updated from time-to-time, please check back on this webpage on a regular basis.
The following Contact Centre queues are closed due to strike action:
- PCC (Practitioner)
- Live Chat call back
- Large Business centre
- IVR call backs on all queues
The following queues are open and all resources diverted to deal with tax season:
- Return completion
- Password resets
Please use our Digital Channels instead:
- How does Auto-Assessment work?
- See the latest on Filing Season
- How do I access my tax return on eFiling?
- I forgot my eFiling password
- Find a Source Code
- Submit Supporting Documents
- How do I pay SARS?
- SMS us to request your balance or Statement of Account
- Update banking details
- Register for Tax
- Request a Tax Number
- SMS us to request your Notice of Tax Registration Number
- Tax Compliance Status Request
- Tax Compliance Status Verification
- Online request for an eBooking appointment
- SMS request for an eBooking appointment
- Update the Registered Representative
- SMS us to know if you need to submit a tax return
- Report a scam
- See the latest list of SARS scams
- Report a Tax Crime
- See current surveys, SMSs and emails