Annual reports & Strategic plans

SARS’ annual report informs parliament, stakeholders and the community about its achievements, performance information, outlook, financial position and human resource information for each reporting period. SARS reports on its activities on the Strategic Intent and 9 Strategic Objectives stated in the SARS Strategic Plan namely:

Our Strategic intent

To give effect to our mandate, our strategic intent is to develop and administer a tax and customs system of voluntary compliance, and where appropriate, enforce responsibly and decisively.

It is our vision to build a smart, modern SARS with unquestionable integrity that is trusted and admired.

Our 9 Strategic Objectives

• Provide CLARITY and CERTAINTY for taxpayers and traders of their obligations
• Make it EASY for taxpayers and traders to comply with their obligations
• DETECT taxpayers and traders who do not comply, making non-compliance HARD and COSTLY
• Develop a HIGH performing, DIVERSE, AGILE, ENGAGED and EVOLVED workforce
• Increase and expand the use of DATA within a comprehensive knowledge management framework
• Modernise our systems to provide DIGITAL and STREAMLINED online services
• Demonstrate EFFECTIVE STEWARDSHIP of our resources to ensure EFFICIENCY and EFFECTIVENESS in the delivery of quality outcomes and performance excellence
• Work with and through STAKEHOLDERS to improve the TAX ECOSYSTEM
• Build PUBLIC TRUST and CONFIDENCE in the tax administration system.

Annual Reports and Strategic Plans