FAQ: How can a Dividends Tax payment be made?
By legislation every company/regulated intermediary is required to withhold Dividends Tax on any dividend declared after 1 April 2012. There will be no more fixed
FAQ: How can a taxpayer request for a Provisional Tax Statement of Account?
Taxpayers can request for a Provisional Tax Statement of Account (PROVSOA) via the following channels: eFiling The SARS Contact Centre on 0800 00 SARS (7277);
FAQ: How can a taxpayer request for an IRP6 return?
A taxpayer can request for an IRP6 return via the following channels: eFiling The SARS Contact Centre The SARS branch office / Taxpayer Service Centre
FAQ: How can a taxpayer submit an IRP6 return?
A taxpayer can submit an IRP6 return via the following channels: eFiling Post The SARS Branch office / Taxpayer Service Centre
FAQ: How can an entity register for Dividends Tax?
The Dividends Tax number will be the entity’s Income Tax reference number. Dividends Tax transactions will be distinguishable from assessed income tax and provisional tax
FAQ: How can I access the new SARS POA forms?
You can access the POA forms via the following channels: On the SARS website www.sars.gov.za By visiting the nearest SARS branch or By calling the
FAQ: How can I draw a list of my clients for whom I have submitted returns/declarations?
To draw a list of all your clients for whom you have submitted returns/declarations, click: Organisation Rights Groups Manage Groups Manage Payers System Default. All
FAQ: How can I link clients to other practitioners within the practice?
Login to eFiling. Select Organisations Rights Groups Manage Groups Manage Users. Add the user to the Group.
FAQ: How can I merge my entity profile on eFiling if I get the error message below?
If you get this error message: To be able to view your Customs code, please perform merging of your tax and Customs products to enable
FAQ: How can I obtain / submit RFR1 form?
A RFR1 form can be obtained from: eFiling; Contact Centre; or SARS Branch
FAQ: How can I obtain my certificate on eFiling after I have on-boarded on RLA?
To obtain your approval notification and licensing certificate, client is required to access the eFiling profile, go to the dashboard and at the right corner
FAQ: How can I update my ID number or Passport Number?
Visit the nearest SARS branch office.
FAQ: How can one declare a relationship using eFilling between a foreign entity and Registered Agent?
To declare the relationship, refer to RMM guide and take note of applicable profiles that can declare the relationship page 8 paragraph m. The system
FAQ: How can the taxable fringe benefit for employer-provided vehicles be reduced?
The taxable fringe benefit for employer-provided vehicles can be reduced by the portion of the license fees, insurance, fuel and maintenance expenses that are directly
FAQ: How do clients pay who don’t access or use internet banking?
A client who don’t have access or use internet banking may make a payment to SARS with over the counter payments at a bank via
FAQ: How do employers make interest and penalty payments?
When paying interest and penalties relating to a specific EMP201, indicate this by completing the applicable fields on the EMP201. SARS will allocate the payment
FAQ: How do I activate a tax type on eFiling?
Follow these easy steps: Logon to eFiling Select the correct tax payer from the “Taxpayer List” Navigate to the “Organisations” tab Open the “Organisation” menu
FAQ: How do I activate my registration as a tax practitioner?
Complete the details on the practitioner section of the RAV01 by providing SARS with the controlling body you belong to. Your Controlling Body must also send
FAQ: How do I activate the appointed Registered Representative on eFiling?
The Registered Representative can be activated by selecting Organisations (top menu bar), SARS Registered Details (left menu bar), Activate Registered Representative, and following the instructions.
FAQ: How do I apply for a certificate of residence?
Where the South African resident rendered services or received income from another country and the country requires a certificate of residence or certificate of residence
FAQ: How do I apply on the RLA System using eFiling?
See our tutorial video on how to navigate the RLA system.
FAQ: How do I assign a company representative?
Step 1: User select the taxpayer they intend to represent from the taxpayer list. User navigates to “Organisations” tab >> “SARS Registered Details” menu >>”Activate
FAQ: How do I calculate my allowable deductions in respect of donations for the 2020/21 tax year, to the Solidarity fund and donations made to other approved funds?
The tax-deductible limit for donations, currently 10 per cent of taxable income, has been increased with an additional 10 per cent in respect of donations
FAQ: How do I calculate my income tax liability using the tax calculator on eFiling?
Select the ‘Tax Calculator’ after completing your income tax return.
FAQ: How do I calculate the tax-free portion of a lump sum received or accrued on or after 1 October 2007 on retirement?
With effect 1 October 2007, Formula A was repealed. The definition of formula B has been amended and the symbols in Formula B (Z=C+E-D) represent
FAQ: How do I cancel a registration for employees’ tax?
To cancel a registration for employees’ tax you can: Indicate on the final EMP501 reconciliation that you want to deregister for employees’ tax and provide
FAQ: How do I check my practitioner status with SARS?
It simple you can do this on the eFiling website or Login to eFiling Follow: Organisation SARS Registered Details Activate Registered User Services or Services My
FAQ: How do I check the status of the Monthly Employer Declaration (EMP201) submitted on eFiling?
To check the status of the EMP201 sent using eFiling, click ‘Query SARS Status’ on the EMP201 Workpage
FAQ: How do I complete and send the Monthly Employer Declaration (EMP201) on eFiling?
In order to complete and send you EMP201 on eFiling, you firstly need to be registered. Follow our simple steps to register if you aren’t.
FAQ: How do I complete my Income tax form on eFiling?
Open your income tax return by clicking on income tax return (ITR12) link on eFiling.
FAQ: How do I convert income measured in a foreign currency to Rands?
It can be converted by using either: The spot rate; or The average exchange rate for the relevant year of assessment.
FAQ: How do I correct an error on my receipt?
An amendment cannot be done on a receipt that has been issued. The conveyancer will have to cancel the incorrect application and apply for a
FAQ: How do I create a default Primary User?
Upon first login as of 1st July 2019, a user with multiple usernames will be prompted to select their default Primary username from a list
FAQ: How do I de-register from Turnover Tax?
You can deregister from Turnover Tax voluntarily by writing to the Commissioner expressing your wish to do so in a manner prescribed by the Commissioner.
FAQ: How do I declare investment income on my return if I am married in community of property?
The total amount of your investment income must be declared even if you are married in community of property, as SARS will do the necessary
FAQ: How do I do a top-up payment?
Go to your transaction and click on MAKE PAYMENT – the amount due will reflect and continue with the payment process as per normal process.
FAQ: How do I download the SARS eFiling App?
For Apple devices, the following steps must be followed to download the SARS eFiling App from the App Store: Open the APP store by tapping
FAQ: How do I download the SARS Smartphone App?
For Apple devices, the following steps must be followed to download the SARS Smartphone App from the App Store: Open the App store by tapping on
FAQ: How do I ensure that my reconciliation does not fail ETI balancing?
Add the value of code 4118 of all IRP5/IT3(a) certificates that you are submitting and compare the summed value to the sum of ETI calculated
FAQ: How do I find a SARS Source Code?
To find a source code, go to the Find a Source code webpage. We have an easy look-up table where you may search on any
FAQ: How do I fix my compliance status?
Click on the Non-Compliance indicator and follow the steps to rectify your status.
FAQ: How do I get to the Income Tax Work Page to see my Income Tax Return (ITR12)?
If your ITR12 return has been issued, it will appear on the Income Tax Work Page. Follow these five easy steps: Step 1: Log onto
FAQ: How do I have my disability re-confirmed in order to claim my deduction and how do I renew by disability status for tax purposes?
You must ensure than an ITR-DD – Confirmation of Diagnosis of Disability – External Form is completed (available online) and available in the event that
FAQ: How do I initiate a tax type transfer on eFiling?
To transfer a taxpayer (client), follow these steps: Login to eFiling Select: Organisations Organisation Register New Complete the information required and click “Continue” at the
FAQ: How do I know if my controlling body is recognised by SARS?
The statutory bodies that are Recognised Controlling Bodies are listed in s 240A(1) of TAAct. SARS has published a list of Recognised Controlling Bodies approved
FAQ: How do I know that I fall within the definition of a resident?
a) The definition of resident refers to a natural person who is ‘ordinarily resident’ in the Republic or if that person was ‘physically present’ in
FAQ: How do I link a newly registered client to my profile?
You can add a new client by registering the client in the Register New section under the Organisation on the Tax Practitioner eFiling profile. Login
FAQ: How do I make payment for MPRR?
MPRR payment can only be made via eFiling once you have registered for MPRR on eFiling by using the ad-hoc payment process – also referred
FAQ: How do I manage rights to enable a use to submit a 3rd party data declaration for a specific tax type?
The eFiling administrator should apply the following steps: Organisations >> Manage Groups >> Select correct group Ensure the authorisation level is changed to “Submissions” Ensure
FAQ: How do I open ports for the Secure web (HTTPS) channel?
For users utilising the Secure web (HTTPS) to submit their files, it is important for Technical users to ensure that their network allows for internet
FAQ: How do I prepare a file and name the file?
Follow these easy steps: Download the Business requirement specification (BRS) for the data type you intend to submit; Follow the guideline provided in the BRS