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SARS Correspondence on e-Filing

What is this?

In SARS’ ‘go green’ drive; to create a paperless environment and to reduce our carbon footprint, we have created a consolidated electronic notification centre where eFilers will be able to get all SARS correspondence issued.

The SARS Correspondence will be available for all notices and letters relating to your Income Tax Return (ITR12) submitted to SARS via eFiling.

How can I view notices and letters in my eFiling?

The SARS Correspondence will be available on all the eFiling profiles including: 

  • Individuals
  • Organisations and
  • Tax Practitioners.

To access the SARS Correspondence, on your profile:

Step 1

Click "Returns" then
"SARS Correspondence" and then
"Search Correspondence"

Step 2

The Search Correspondence screen will be shown. Various search options will be available to use.

Screenshot of Search Correspondence screen

Top Tip: No correspondence will be shown, if no return(s) have been submitted.

Step 3

When selecting From Date or To Date, a calendar will be shown. Select the relevant dates.

Step 4

Choose which correspondence you want to see:

  Screenshot of Search Correspondence with All, Read and Unread radio buttons

Step 5

Click Search to retrieve the correspondence or Clear to start again.

Step 6

Once the search has been done and if there are correspondence available, these will be listed on screen for the user to access.

Top Tip: A maximum of 100 correspondence will be listed.

Step 7

Click on the View tab to view the correspondence.

Screenshot  of ITR12 Completion Letter with View button

Which notices and letters will be on the SARS Correspondence Tab?

  • Assessment Letter
  • Operations First Letter 1
  • Operations First Letter 2 – Revision failed letter
  • Operations Final Demand 1
  • Operations Final Demand 2
  • Enforcement First Letter
  • 3rd Party Letter
  • Completion Letter
  • Engagement Letter
  • Findings Letter
  • Request for Supporting Documents
  • Auto Finalisation Letter

Need Help?

Call the SARS Contact Centre on 0800 00 SARS (7277) or visit your nearest SARS branch

Top Tip: Stay informed by visiting the website regularly.

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