Welcome to Customs
SARS’s Customs division plays an integral role in facilitating the movement of goods and people entering or exiting the borders of the Republic.
The Excise division facilitates the levying of duties on certain locally manufactured goods as well as on their imported equivalents.
- 15 June 2016 - The rollout of the new Manifest Processing system (MPR) is scheduled to commence at 17:00 and should last until 22:00 on Friday, 17 June 2016. Please note that the SARS Gateway and Customs business systems will be shut down during this period.
Stakeholders are kindly requested to process all priority transactions by 16h00 on Friday, 17 June to allow for finalisation within the customs system before the systems shutdown. Any new clearances and manifests submitted after this time will queue on the Gateway until the system becomes available. Trade will receive acknowledgements (CONTRL messages) during the downtime, but the messages will not be processed.
As is the case with all major rollouts, the system downtime will include necessary internal SARS stability testing as well as processing of test cases as pre-arranged with certain stakeholders. Once this has been successfully accomplished, the SARS Gateway and Customs business systems will resume service for trade transactions. Read more here.
For more info on MPR, please visit the MPR page on Monday, 20 June 2016.
- 13 June 2016 - Latest on the SARS Customs electronic manifest process and system changes
- 1 June 2016 - Changes to the SARS Customs electronic manifest process and system
- 8 February 2016 - SARS systems unavailable
eFiling and SARS systems will be unavailable from 18:00 on Friday night, 12 Feb until 08:00 on Saturday morning, 13 Feb 2016 for planned systems maintenance,read more
- 25 January 2016 - Excise and Ad-Valorem Excise Duty Payment Dates for 2016/7
- 12 October 2015 – Enhanced Customs Statement of Account and eFiling payment process
As from 12 October 2015 SARS is introducing the first phase of improvements to the Customs account management and payment processes. This phase is aimed at enhancing the Customs Statement of Account (CSA) and the eFiling payment process, initiated via the CSA. For more info, see the letter sent to Trade and the Customs Statement of Account Guide. To see an example of the new CSA, click here. Read more.
- 3 November 2014 - Merging all types of taxes
From 1 November 2014, a new merging function is available on eFiling. This function will help you easily merge all the types of taxes into one single profile for each client/entity. Read more here.
- 3 November 2014 - Calls to Customs Offices in KwaZulu-Natal and Free State region
From 1 November 2014, all telephone calls to Customs offices in the KwaZulu-Natal and Free State region will automatically be routed to the SARS Contact Centre. Read more here.
- 26 September 2014 - eFiling Credit Push option extended
The eFiling Credit Push option has been extended to Bidvest Bank and allows you to cancel a Credit Push transaction, read more.
- 8 August 2014 - New Cheque Payment Rules
The new cheque payment rules introduced in May 2014, has now been extended to Customs and Excise, read more.
- 6 August 2014 - The Payment Advice Notice (PAN)
The new Payment Advice Notice (PAN), has been extended to Customs and Excise clients who wish to make payments at banks or a via electronic funds transfer (EFT), read more.
- 28 July 2014 - Ad Hoc payment facility on eFiling is no longer available for Customs and Excise clients
Customs and Excise clients who have previously made payments on eFiling via the 'Additional Payments > Create Additional Payments' section in the left hand menu are no longer be able to do so from Saturday, 26 July 2014.
Only clients who have their own Customs/Excise reference number and their own financial accounts can make payments to SARS directly. Customs clients can now make payments via their Customs eAccount and Excise clients can use their Excise eAccount or Excise filing payment functionality on eFiling.
If a Customs client does not have their own eAccount functionality on eFiling, they can make payment via bank EFT or at a Customs/Excise branch.