Service offerings per Channel for tax practitioners


Services

Tax Practitioner Unit*

Practitioner Contact Centre
email​

Contact    Centre**
​               
    Branch        ​ 
    eFiling         

Drop box at branches​

  

Software /Systems Related​ ​ ​ ​ ​ ​

​All eFiling enquiries right mark.png
​All e@syFile™ enquiries right mark.png
Resetting of eFiling passwords​ right mark.png right mark.png

     Registration Maintenance​ ​ ​ ​ ​

1st​​ time registration
(Income tax) 
* See exceptions below

right mark.png

Only if the taxpayer accompanies the tax practitioner

right mark.png
Only if the taxpayer accompanies the tax practitioner

1st​​ time registration
(VAT) 
* See exceptions below
right mark.png
1st​​ time registration
(PAYE)​ 
* See exceptions below
right mark.png right mark.png
​Update of ID number / CC registration number

right mark.png 

Only if the taxpayer accompanies the tax practitioner
  

right mark.png

Only if the taxpayer accompanies the tax practitioner

VAT interview​ right mark.png right mark.png
Update of registered particulars​ Possible but not the preferred channel right mark.png ​Possible but not the preferred channel right mark.png
​De-registration right mark.png right mark.png right mark.png right mark.png
Banking detail changes​

right mark.png

right mark.png

right mark.png
​Banking detail verification right mark.png right mark.png right mark.png
Trustee / Director verification​ right mark.png right mark.png
Merging of profiles for Single Registration​ right mark.png
​Reprint of registration confirmation right mark.png right mark.png right mark.png

Return Completion​ ​ ​ ​ ​ ​ ​

​Personal Income Tax Returns (ITR12)​ Advisory right mark.png
Company Income Tax Returns (ITR14) ​​Advisory right mark.png
​Income Tax Returns (ITR12T)​ ​​Advisory right mark.png
​VAT 201 ​​Advisory right mark.png
EMP ​201 / EMP 501 / EMP 601​ ​​Advisory right mark.png
​IRP 6 ​​Advisory right mark.png
​Tax Compliance Status (TCS) application​ right mark.png ​​Advisory right mark.png right mark.png
​TCS collection right mark.png ​​Advisory right mark.png right mark.png

 

​Tax Directive right mark.png ​​Advisory right mark.png right mark.png right mark.png
​Application for tax directive: Fixed percentage - IRP (3b)​ right mark.png ​​Advisory right mark.png right mark.png
Emigration Clearance​ right mark.png ​​Advisory right mark.png right mark.png
​Foreign Investment right mark.png ​​Advisory right mark.png
​Request for Remission right mark.png ​​Advisory right mark.png right mark.png
​Notice of Objection right mark.png ​​Advisory right mark.png right mark.png
​Request for Correction right mark.png ​​Advisory right mark.png right mark.png
Notice of Appeal​ right mark.png right mark.png ​​Advisory right mark.png right mark.png
​ADR 1 (PAYE and other)​ right mark.png right mark.png ​​Advisory right mark.png right mark.png
ADR 2​​ (PAYE and other) right mark.png right mark.png ​​Advisory right mark.png right mark.png
​Request for returns right mark.png ​​Advisory right mark.png
​Voluntary Disclosure Programme (VDP) - requests​ Advisory right mark.png

Accounts​ ​ ​ ​ ​ ​ ​

 

 

Request for Statements​​ ​

From 1999 for IT statements

 

 

From 1999 for IT statements

 

From 1999 for IT statements

 

From 1999 for IT statements

 

After 2008 only

 

 

right mark.png

 ​

After 2008 for other tax types​

After 2008 for other tax types

After 2008 for other tax types

 
After 2008 for other tax types​
 
​Re-allocations right mark.png right mark.png right mark.png Limited extent right mark.png
Re​quest for waiving of penalties and interest​ right mark.png right mark.png right mark.png right mark.png
​Queries relating to refunds​ right mark.png right mark.png right mark.png right mark.png
Offset of credits​ right mark.png right mark.png right mark.png Limited extent right mark.png

Debt Management​ ​ ​ ​ ​ ​ ​

Under R50 000 de​bt arrangements ​ right mark.png right mark.png ​​right mark.png right mark.png right mark.png
Over R50 000 debt arrangements​​ right mark.png right mark.png
Request for debt equalisation​ right mark.png right mark.png
Settlement offer​​ right mark.png
​Write Off right mark.png

Other​ ​ ​ ​ ​ ​ ​

VAT vendor search​ Advisory right mark.png
​Tax Practitioner verification​ right mark.png Advisory right mark.png right mark.png
Supporting documen​tation upload​ right mark.png right mark.png Advisory right mark.png right mark.png right mark.png
​Reprint of Notice assessment right mark.png Advisory right mark.png
Payments​​ ​Only via eFiling, EFT or at  a bank Advisory ​Only via eFiling, EFT or at a bank right mark.png
Tax Practitioner registration and verification​ Advisory right mark.png
Transfer Duty submission​ Advisory right mark.png
​Transfer Duty payments Advisory right mark.png
Advanced tax ruling​ right mark.png

Audit​ ​ ​ ​ ​

Submitting documents for Audit​​ right mark.png right mark.png right mark.png right mark.png right mark.png
Enquiry as to the audit status​ right mark.png right mark.png right mark.png
 

 

 * Including Branch Tax Practitioner queues

** Technical issues will be escalated to technical teams

* See the exceptions for 1st time registration on our Client Information System (Single Registration) webpage