Current SARS Surveys, sms and emails

Current Surveys running:

  • How was your Filing experience? (Branch visitors)
  • How was your eFiling experience? (eFilers)
  • Attitude towards Tax

Current SMSs:

  • How was your Filing experience? (Branch visitors)
  • How was your eFiling experience? (eFilers)
  • Simulation SMS
  • PIT Provisional Tax deadline reminders
  • CIT Provisional Tax deadline reminders

Current Emails:

  • Tax Clearance Certificate printing discontinuation


How do you know it's a legitimate survey and not a scam?


SARS will not:

  • ask money to complete a survey
  • ask you for your personal details 
  • pay you to complete the survey
  • force people to complete a survey, if not interested, you are welcome to decline.

Members of the public are randomly emailed with false “spoofed” emails made to look as if these emails were sent from SARS, but are in fact fraudulent emails aimed at enticing unsuspecting taxpayers to part with personal information such as bank account details. Examples include emails that appear to be from returns@sars.co.za or refunds@sars.co.za indicating that taxpayers are eligible to receive tax refunds. These emails contain links to false forms and fake websites made to look like the “real thing”, but with the aim of fooling people into entering personal information such as bank account details which the criminals then extract and use fraudulently.

Keep the following in mind:

  • Do not open or respond to emails from unknown sources.
  • Beware of emails that ask for personal, tax, banking and eFiling details (login credentials, passwords, pins, credit / debit card information, etc.).
  • SARS will never request your banking details in any communication that you receive via post, email, or SMS. However, for the purpose of telephonic engagement and authentication purposes, SARS will verify your personal details. Importantly, SARS will not send you any hyperlinks to other websites - even those of banks.
  • Beware of false SMSs.
  • SARS does not send *.htm or *.html attachments.
  • SARS will never ask for your credit card details.

 

Last Updated: 15/10/2019 10:32 AM     print this page
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