Browser compatibility guidelines
For an optimal eFiling experience, we suggest using one of the following browsers and higher: Chrome v41, Firefox v55, Edge v13, Safari v10 or Opera v55.
For some of the issues being experienced:
- If you experience issues opening forms and notifications on eFiling, see how to enable Flashplayer in Chrome.
- If you experience issues accessing details on eFiling, you may need to clear your cache, see our easy steps how to do it in all browsers.
- If you see a 'Busy preparing your form' or 'Incorrect version of Flash Player', when trying to access Adobe forms on Chrome, click here.
- For the few forms on eFiling still in Adobe:
- If you see a 'Busy preparing your form' or 'Incorrect version of Flash Player' message, when trying to access Adobe forms on Chrome, click here.
- The latest version of Adobe Flash player and Adobe Reader should be used for eFiling and the latest version of Adobe AIR for e@syFile™ Employer:
- As Adobe no longer supports Linux, you can install the Chrome browser as a work-around on your Linux operating system. The Chrome browser has built-in plugins for the latest Flash version.
- How to view PDFs in a browser: Each browser has its own setting to control how PDFs open from a webpage. To successfully view a PDF in a specific browser, click on your relevant browser below:
To access this page in different languages click on the links below: