Browser compatibility guidelines

The SARS eFiling website is optimally viewed in Internet Explorer (IE) versions 8+ browsers.

General guidelines

The latest version of Adobe Flash player and Adobe Reader should be used for eFiling and the latest version of Adobe AIR for e@syFile™ Employer:

Getting a message on eFiling 'Loading...busy preparing your form?'
You may need to clear your cache and switch off your pop-up blocker, follow our easy steps.
As Adobe no longer supports Linux, you can install the Chrome browser as a work-around on your Linux operating system. The Chrome browser has built-in plugins for the latest Flash version.

How to view PDF's in a browser

Each browser has its own setting to control how PDFs open from a webpage. To successfully view a PDF in a specific browser, click on your relevant browser below:

To access this page in different languages click on the links below:

Last Updated: 10/01/2018 4:06 PM

Top FAQs

I am using Adobe PDF and I’m not able to Save or File my ITR12 on eFiling?

If you are unable to Save or File your ITR12 on eFiling when using Adobe PDF, and get an error message Follow these simple steps

I can't access eFiling on my Linux operating system, as I can't install the latest version of Flash?

We are aware of this issue, and as a workaround, you can install the Chrome browser on your Linux operating system. The Chrome browser has built-in plugins for the latest Flash version.