What is Client Information System?

SARS will be matching and merging your tax, customs and excise records into one consolidated profile based on your registered details across your current tax, customs and excise records, read more.

SARS’s Client Information System was implemented in 2014 and allows taxpayers and registered representatives to register, maintain and view all its associated tax and customs registrations in a consolidated tax profile. From a taxpayer’s view, if you are not yet registered for any of the listed taxes you would only be required to visit a branch once to verify your identity, address and bank details. All additional tax registration can be performed from eFiling without having to visit a branch again.  

What will be included in Client Information System?

Client Information System allows for the registration and maintenance of the following Revenue and Customs taxes:
  • Corporate Income Tax (CIT), Trusts (TR)
  • Income Tax (including Provisional Tax)
  • Employee taxes - Pay-As-You-Earn (PAYE), Skills Development Levy (SDL) and Unemployment Insurance Fund (UIF )
  • Value-Added Tax (VAT & Diesel)
  • Customs and Excise.
  • Mineral and Petroleum Resource Royalty (MPRR)

What are the benefits of Client Information System?

Taxpayers/registered representatives will now be able to:
  • View all tax types registered for in a central place.
  • Manage all personal information centrally on eFiling or at SARS branch.
  • Register for additional taxes (CIT, PAYE, VAT excluding Customs and Excise) on eFiling provided you are already registered for at least one tax on eFiling.
  • For the first time, taxpayers or legal entities, such as Companies and Trusts, will be linked to their registered representative on the SARS system.  For more information click here.

How does it work?

  • First-time taxpayers:
Top Tip: Make sure you aren’t already registered, by first calling and checking with the SARS Contact Centre on 0800 00 7277. 
If you are registering as a new taxpayer, you need to:
Kindly note that the 'IT77 registration form for Individuals' was discontinued and that the only way to register is to visit a SARS branch where the friendly staff will register you on our system.

Note: For CIPC registered companies you are not required to perform a separate SARS Tax registration for Income Tax, as your company will be automatically be registered via a direct interface with CIPC.

Top Tip: The completion of the relevant application form is no longer mandatory but can assist the branch agent with capturing your registered particulars during the visit. Make sure you take the required relevant material (supporting documents).

You will be registered and your profile created in real-time, provided there is no unverified information.

Once registered you’ll receive an email or posted notification to confirm your tax type registration.

VAT Registration may be subject to an interview.

  • Existing taxpayers:
If you’re an existing taxpayer:
  • you can log in to eFiling if you’re a registered eFiler, and complete the Registration, Amendment and Verification form (RAV01) where you can apply for additional tax subscriptions and update all registered details excluding Name and ID/Registered name and company registration number & your nature of entity. Click here for a guide on how to complete the RAV01.
  • should you need to update these details you will have to visit your nearest SARS branch. Remember the required relevant material (supporting documents).
  • Or visit your nearest SARS branch for any additional tax registrations or amendments to your registered particulars.

Where can I register or change details?

Depending on what you want to do, the following options will be available:

Top Tips:

A few things to note:

Who can do what? 

Depending on your role or mandate, you will be able to do the following transactions:


Please note: An unregistered Tax Practitioner will only be allowed to perform limited functions.

Again a few things to note:


  • Once-off mandates – how does it work? In exceptional circumstances e.g. incapacitated clients, an individual may be appointed to act on a taxpayer’s behalf once off. The individual appointed must have a signed power of attorney to request a service each time they visit a branch.

    Top Tip: The individual who will act on the taxpayer’s behalf must be registered as an entity with SARS but not necessarily for a tax type.
  • The requestor with mandate can change banking details only for exceptional circumstances.

    Exceptional circumstances under which SARS will allow a request for change of banking details to be done by a person who is not the account holder and who has power of attorney or other proof (e.g. letter of authority) are:

      • Any estate;
      • Where the taxpayer is incapacitated / terminally ill;
      • Where the taxpayer is a non-resident (emigrant, expatriate, foreigner or SA citizen temporarily outside the Republic);
      • Where the taxpayer is imprisoned;
      • Where a trustee is appointed to act on behalf of an insolvent individual and/or trust;
      • Where the taxpayer is a minor child;
      • Shared Account (Spouse’s Account);
      • Income below tax threshold/Impractical; and
      • Where distance of the taxpayer from the SARS branch is more than 200km. To check your distance to your nearest branch click here.

    • For normal first time registrations, tax practitioners can only do it if accompanied by the taxpayer.
    • Recent enhancements for registered tax practitioners and registered representatives on eFiling, read more here.
    • Registered Tax Practitioners will still be required to produce a signed power of attorney with each branch visit, and their current eFiling profile will remain unchanged.
    • Is your Tax Practitioner Registered? Please remember that all Tax Practitioners need to be registered with a recognised controlling body (RCB) as well as with SARS. Find out if your Tax Practitioner is registered.
    • When Tax Practitioners phone the SARS Contact Centre, a link between the Practitioner and their clients must already exist on eFiling otherwise the Contact Centre will not be able to assist, read more. 

 Need help?

Call the SARS Contact Centre on 0800 00 7277 or visit your nearest SARS branch. Make sure you take your relevant material along.

To access this page in different languages click on the links below:

Last Updated: 03/03/2021 3:16 PM     print this page
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 Top FAQs

What are the three SARS POA forms provided?
The three SARS POA forms provided are:- TPPOA - Special Power of Attorney to Tax Practitioner :-ASPOA - Authority on Special Power of Attorney by Tax Practitioner

Can I register for all types of tax types using eFiling?
No, you can’t register for all tax types on eFiling. Customs and Excise is not available. Registration for Customs and Excise must take place at a Customs or Excise branch.

How will I be kept up-to-date of any new registrations or changes made to the registered particulars?
New registrations or changes made on the profile will be communicated in the following manner,

Will I still need to complete the various tax application forms to register?
Yes, if you are registering at a SARS branch, you will still be required to complete at least one application form and submit the relevant material (supporting documents) as well.

How do I get a Notice of Registration?
The Notice of Registration for Individuals (IT150) can be obtained via different channels: •SARS MobiApp ◦On the Landing page tap on My Services. This will display the My Services page. ◦Tap on the eNotice of Registration (IT150) option.