ENHANCEMENTS FOR TAX PRACTITIONERs and representatives

Enhancements for registered tax practitioners

With Client Information System (Single registration), tax practitioners (registered and confirmed with a Recognised Controlling Body (RCB) and SARS) are able to:

Activate themselves as Registered Tax Practitioners on eFiling

Logon to eFiling
Click “Activate Registered User” - found under “Organisations” and then “SARS Registered Details”.

Complete and submit all applicable returns (including income tax returns) on behalf of their clients.
Update and maintain registered details on the Registration, Amendment and Verification (RAV01) form on eFiling by using the “Maintain SARS Registered Details” option.
Submit new tax type registration applications.
Update a company’s/entity’s Public Officer/registered representative’s details on eFiling, meaning the Public Officer/representative won't need to go into a SARS branch to confirm their relationship with the company.
Allocate rights to additional users on the Tax Practitioner eFiling profile by using the “Maintain Registered Users” option. These additional users will have the same rights as the Registered Tax Practitioner.

Top Tip: If you aren't registered and confirmed with a RCB and SARS, you will be limited in the services you can perform on eFiling.

Please note: Some tax practitioners may receive a new tax practitioner reference number, both the old and new numbers may be used. See Tax Practitioner Number for more information.

Enhancements for registered representatives

With Client Information System (Single registration), there is a simple way that the activation of registered representatives (e.g. Public Officers) can be done:

By the Public Officer or registered representative themselves on eFiling.

Registered representatives (e.g. Public Officers) are now able to:

Activate themselves as registered representatives on eFiling, if their details have previously correctly been recorded on the SARS system.

Logon to eFiling
Click

“Organisations” and then “SARS Registered Details”.
"Activate Registered User".

Please note: Large Businesses will need to contact Large Business directly.

Complete and submit all returns (including income tax returns) on behalf of the company/entity.
Update and maintain the company’s registered details on the Registration, Amendment and Verification (RAV01) form on eFiling.
Submit new tax type registration applications.
Allocate rights to additional users on the Company eFiling profile.

What can a registered representative do on eFiling?

As a designated representative of an entity, or a registered tax practitioner, you can activate a registered user role which allows you to view and maintain all registered details for that client. The user access rights are summarised below:

Access Level	Non-registered eFiling user with Customs & Excise, PAYE and VAT access	Non-registered user with Income Tax access	Registered User (Registered Tax Practitioner/ Representative)
- Maintain product level registered details	P	P	P
- Maintain entity details	X	P	P
- Submit new tax type registration application	X	X	P
- Maintain representative details	X	X	P

Top Tip: A client can visit a SARS branch and ask an agent to merge the various tax types to the company/entity’s profile, giving a single view of the company/entity profile. Please note – LBC clients will have to do this through the LBC.

Need Help?

Call the SARS Contact Centre on 0800 00 SARS (7277).
Visit your nearest SARS branch.

Last Updated: 18/08/2017 4:18 PM

Top FAQs

Should I be registered on a “Tax Practitioner” profile or on an “Organisation” profile?

It’s simple really as you’re a registered practitioner you should register on a “Tax Practitioner” profile.

Some Tax Practitioners have tried to “activate registered user” and receive a reply that the Tax practitioner couldn’t be linked. What are the causes and how do you rectify this situation?

Check the following: The PR number is correct The ID number matches what is captured on the SARS systems.

How do I link a newly registered client to my profile?

You can add a new client by registering the client in the Register New section under the Organisation on the tax practitioner eFiling profile.

What do I do if the system tells me that I am not the register practitioner for this client?

You must ensure that your details are recorded at SARS as the registered practitioner or representative of the client.

Should I have access to ALL tax types in order to be able to help my clients?

No. A Tax Practitioner will only have access to the tax types he has requested or registered for.